DELIVERY & RETURNS
HOW MUCH IS DELIVERY?
Free UK shipping on orders over £50.
Standard UK – £4
Express UK – £7
HOW LONG WILL DELIVERY TAKE?
Standard: 2-3 working days
I HAVE RECEIVED A FAULTY OR WRONG ITEM?
If a mistake has been made, let us know! Send us an email over to email@example.com explaining the problem, we will try to sort it out asap.
Simply post the item back to us along with details of your order, including the order number (this can be found on your delivery note) the email address used to place the order and the reason for the return. Don’t forget to include a returns address on the parcel and keep hold of your proof of postage, just in case there are any problems while your parcel is in the hands of your chosen postal service.
Once received, we will take the appropriate action as fast as we can.
HOW DO I CONTACT YOU?
Email us at firstname.lastname@example.org
CAN I RETURN AN ITEM?
Yes! We know sometimes things don’t quite fit or they might not suit so we have a 14 days returns policy. If you choose to do so, please email us to inform us you want to send it back so we know which garments to keep an eye out for. Items must be returned unworn.
We will offer a refund on any item excluding swimwear, and piercing jewellery.
HOW LONG WILL MY REFUND TAKE?
It can take up to 28 days depending on your bank.